REFUND & RETURN POLICY

Last Updated: 25/02/2026

At PrintPratha, we specialize in custom-printed products, therefore our refund and return policy is limited.

1. No Return on Custom Products

Since products are made to order, returns or refunds are not accepted once the order is confirmed.

2. Eligible Refund Cases

Refunds or replacements may be considered only if:

• Product received is damaged

• Wrong product delivered

• Printing defect caused by us

3. Reporting an Issue

Customers must report issues within 48 hours of delivery with:

• Order ID

• Clear photos or video evidence

4. Refund Processing

• Approved refunds will be processed to the original payment method via Razorpay

• Refunds may take 5–7 business days to reflect

5. Non-Refundable Cases

• Change of mind

• Minor color variation due to screen differences

• Incorrect details provided by customer

📞 Contact Us

Email: support@printpratha.com
Phone: +91-9650582922